FAQ

Frequently Asked Questions – Original SkySauna Experience

 

  1. When is the Original SkySauna open?
  2. What does the Original SkySauna experience include?
  3. How much does the experience cost?
  4. How to purchase the experience?
  5. How many people does the sauna gondola fit?
  6. Is the Original SkySauna available around the year, also during wintertime?
  7. How long does a round around the wheel take?
  8. What should I wear to the sauna gondola?
  9. Can we take our own drinks?
  10. What are the drink options included in the package?

 

  1. When is the Original SkySauna open?

SkySauna is open according to the operational hours of SkyWheel and only with a reservation. Reservation is needed because it will take time to prepare the experience. Operational hours can be found from SkyWheel’s website.

Please note that we might have alterations on the opening hours depending on the season. The precise and most current opening hours will always be updated to our webpages. Please note that the Original SkySauna is not open during the coldest winter months (see question 6).

Also take into account that the usage of the sauna gondola ends 15 minutes before the reservation is over in order to provide time for showering and dressing up.

 

  1. What does the Original SkySauna experience include?

The experience includes private use of the sauna gondola and sauna lounge, which has showers, bathrooms and changing rooms. There’s also a terrace with a hot tub for your use and a bluetooth speaker to play your own music. The hot tub can fit up to 10 people at a time. You also get two alcoholic / non-alcoholic drinks per person per hour.

 

  1. How much does the experience cost?

The price of the experience depends on the day of the week:

  • Mondays and Tuesdays 240 € / hour
  • Wednesdays and Thursdays 260 € / hour
  • Fridays and Sundays 290 € / hour
  • Saturdays 320 € / hour
     

The price is for 1-4 persons, extra hours are 50% of the above-mentioned prices and extra persons are charged for 30 € per person. Towels are included in the price, bathrobes (8 € / person) and sandals (3 € / person) can be rented separately. Please note, that you must bring your own swimwear.

Example: 6-person group for two hours on Friday at 16:00-18:00 with sandals for each

  • The price would be 290 € (price of first hour for four people) + 145 € (extra hour 50% of the original price) = 435 €
  • Plus 30 € (price of extra person) x 2 (two extra persons) = 60 €
  • Plus 3 € (flip flops) x 6 (six persons total) = 18 €
  • Total price for this reservation = 513 € (435 € + 60 € + 18 €)
  • Includes four drinks per person so 24 alcohol / non-alcoholic drinks in total

 

  1. How to purchase the experience?

In order to book and purchase the Original SkySauna experience, you should first contact us and make a reservation. This is due to the fact that especially during the colder times, we need at least three hours in order to get the sauna warm enough. Reservations can be made easily by contacting us via email (info@skysauna.com) or by phone (+358 404 804 604).

You can pay the SkySauna experience upon arrival on the spot. We can also charge the amount with invoice, but for that we need the billing information delivered to us before you arrive. The billing information can be sent by email (info@skysauna.com).

 

  1. How many people does the sauna gondola fit?

The sauna gondola is most suitable for four people although maximum amount of people in the gondola is 5.

There can be up to 15 people in the same group and while others are enjoying the sauna, the rest can relax in the hot tub (max. 10 ppl), private lounge or on the terrace.

 

  1. Is the Original SkySauna available around the year, also during wintertime?

We are not taking reservations from mid-December to March, since if the temperature drops below 5 degrees of Celsius, we cannot guarantee that the sauna gondola will be warm enough to provide as good experience as needed. The precise dates will be updated to our page.

In case you’re coming to Helsinki during the wintertime when the temperature is too cold for the Original SkySauna experience, we still run the SkyWheel daily and offer e.g. regular- and Veuve Clicquot VIP Experience rides. More information can be seen on SkyWheel's webpage.

 

  1. How long does a round around the wheel take?

One round lasts approximately 3 minutes and you can stay in the sauna gondola as many rounds as you wish. It is possible to switch people in the sauna cabin e.g. every other round (every 6-7 minutes) or how often you like. We provide a walkie-talkie with you to the gondola so you can let us know whenever you want to get in and/or out.

 

  1. What should I wear to the sauna gondola?

The rule regarding the clothing in sauna gondola is to have your own swimwear on you. You can also take the towel or bathrobe with you to the sauna if you like. You are also allowed to take the drinks with you to the sauna gondola.

 

  1. Can we take our own drinks?

Unfortunately you can’t enjoy your own drinks. At our licensed area, only purchased drinks can be enjoyed due to legal reasons. However, the package includes two drinks per person per hour and extra drinks can be purchased on the spot.

 

  1. What are the drink options included in the package?

We offer two different types of beer (Heineken & Lapin Kulta), various long drinks (Hartwall’s original, cranberry, lime and orange) and ciders (Happy Joe’s pear & apple). The non-alcoholic options include soft drinks and carbonated water. You can decide which drinks you wish to be selected to the package.

For exact opening hours and exceptions please CLICK HERE.

A ride on the SkyWheel costs € 13 for adults (over 12 years) and € 9,50 for children (3-11 years). Children under 3 years gets in to the wheel for free.

Special prices:

Students & seniors € 11
Family ticket (2 adults & 2 children) € 40
Private cabin (max. 6 adults & 2 children) € 75
Group tickets (min. 15 persons) € 11/adult & € 8/child

Assistant gets in for free.

 

Get discount for example with HelsinkiCard and HSL ticket.

Yes, SkyWheel is accessible for elderly and disabled guests. We do have a movable ramp which is suitable for most wheelchairs. Maximum weight for the ramp is 260kg. If you need help during your visit, please let us know and we'll be delighted to assist.

If you lose or forget your ticket or voucher on the day of the visit, we are unable to re-issue the ticket and a new booking will need to be made and paid for. Please note that the tickets purchased on the day will not be refunded, even if you can produce the tickets at a later time.

The experience at SkyWheel lasts about 12 minutes. One round takes approx. 3 minutes which means that you will go around 3-4 times during the ride.

The number of guests in the cabin can be up to 8 passengers. (6 adults and 2 children)

No food or beverage of any nature may be consumed on the SkyWheel itself or on the boarding platform leading to the wheel, unless served and supplied by the SkyWheel Helsinki crew.

Yes, pets are allowed at SkyWheel Helsinki.

The VIP cabin fits 4 persons as it has 4 seats.

When you purchase the full Veuve Clicquot package you will receive one bottle of VC Brut Champagne and a longer 30-minute ride in the VIP cabin. This cabin features: glass floor, leather seats and music. Also this experience will grant you fast entrance and access through the exclusive and stylish champagne bar where a host will welcome you and your guests. Read more about the experience from here.

In case you have lost something on our area or left something to one of the gondolas, first you might wanna check with us directly as we collect all lost and found items at our ticket sales. Later on you can check from Lost & Found Helsinki, if your item has been found and stored there. Contact information below. 

 

LOST AND FOUND HELSINKI
Customer service

Tel. 0600-41006 within Finland
(1.98 euro/min+Inc)

0900 109 09 09 from Sweden
(20 SEK/min+Inc)

+358 600 41006 from other countries
(1.98 euro/min+Inc)

Working hours:
Mon-Fri 10-18
Sat 10-14

Adress:
Mäkelänkatu 56
00510, Helsinki

Fax: 0600 14108 (1.99 euro/fax)

We will be happy to answer your question, email us at info@skywheel-helsinki.com or call +358 404 804 604