FAQ

Frequently Asked Questions – Original SkySauna Experience

 

  1. When is the Original SkySauna open?
  2. What does the Original SkySauna experience include?
  3. How much does the experience cost?
  4. How to purchase the experience?
  5. How many people does the sauna gondola fit?
  6. Is the Original SkySauna available around the year, also during wintertime?
  7. How long does a round around the wheel take?
  8. What should I wear to the sauna gondola?
  9. Can we take our own drinks?
  10. What are the drink options included in the package?

 

  1. When is the Original SkySauna open?

SkySauna is open according to the operational hours of SkyWheel and only with a reservation. Reservation is needed because it will take time to prepare the experience. Operational hours can be found from SkyWheel’s website.

Please note that we might have alterations on the opening hours depending on the season. The precise and most current opening hours will always be updated to our webpages. Please note that the Original SkySauna is not open during the coldest winter months (see question 6).

Also take into account that the usage of the sauna gondola ends 15 minutes before the reservation is over in order to provide time for showering and dressing up.

 

  1. What does the Original SkySauna experience include?

The experience includes private use of the sauna gondola and sauna lounge, which has showers, bathrooms and changing rooms. There’s also a terrace with a hot tub for your use and a bluetooth speaker to play your own music. The hot tub can fit up to 10 people at a time. You also get two alcoholic / non-alcoholic drinks per person per hour.

 

  1. How much does the experience cost?

The price of the experience depends on the day of the week:

  • Mondays and Tuesdays 240 € / hour
  • Wednesdays and Thursdays 260 € / hour
  • Fridays and Sundays 290 € / hour
  • Saturdays 320 € / hour
     

The price is for 1-4 persons, extra hours are 50% of the above-mentioned prices and extra persons are charged for 30 € per person. Towels are included in the price, bathrobes (8 € / person) and sandals (3 € / person) can be rented separately. Please note, that you must bring your own swimwear.

Example: 6-person group for two hours on Friday at 16:00-18:00 with sandals for each

  • The price would be 290 € (price of first hour for four people) + 145 € (extra hour 50% of the original price) = 435 €
  • Plus 30 € (price of extra person) x 2 (two extra persons) = 60 €
  • Plus 3 € (flip flops) x 6 (six persons total) = 18 €
  • Total price for this reservation = 513 € (435 € + 60 € + 18 €)
  • Includes four drinks per person so 24 alcohol / non-alcoholic drinks in total

 

  1. How to purchase the experience?

In order to book and purchase the Original SkySauna experience, you should first contact us and make a reservation. This is due to the fact that especially during the colder times, we need at least three hours in order to get the sauna warm enough. Reservations can be made easily by contacting us via email (info@skysauna.com) or by phone (+358 404 804 604).

You can pay the SkySauna experience upon arrival on the spot. We can also charge the amount with invoice, but for that we need the billing information delivered to us before you arrive. The billing information can be sent by email (info@skysauna.com).

 

  1. How many people does the sauna gondola fit?

The sauna gondola is most suitable for four people although maximum amount of people in the gondola is 5.

There can be up to 15 people in the same group and while others are enjoying the sauna, the rest can relax in the hot tub (max. 10 ppl), private lounge or on the terrace.

 

  1. Is the Original SkySauna available around the year, also during wintertime?

We are not taking reservations from mid-December to March, since if the temperature drops below 5 degrees of Celsius, we cannot guarantee that the sauna gondola will be warm enough to provide as good experience as needed. The precise dates will be updated to our page.

In case you’re coming to Helsinki during the wintertime when the temperature is too cold for the Original SkySauna experience, we still run the SkyWheel daily and offer e.g. regular- and Veuve Clicquot VIP Experience rides. More information can be seen on SkyWheel's webpage.

 

  1. How long does a round around the wheel take?

One round lasts approximately 3 minutes and you can stay in the sauna gondola as many rounds as you wish. It is possible to switch people in the sauna cabin e.g. every other round (every 6-7 minutes) or how often you like. We provide a walkie-talkie with you to the gondola so you can let us know whenever you want to get in and/or out.

 

  1. What should I wear to the sauna gondola?

The rule regarding the clothing in sauna gondola is to have your own swimwear on you. You can also take the towel or bathrobe with you to the sauna if you like. You are also allowed to take the drinks with you to the sauna gondola.

 

  1. Can we take our own drinks?

Unfortunately you can’t enjoy your own drinks. At our licensed area, only purchased drinks can be enjoyed due to legal reasons. However, the package includes two drinks per person per hour and extra drinks can be purchased on the spot.

 

  1. What are the drink options included in the package?

We offer two different types of beer (Heineken & Lapin Kulta), various long drinks (Hartwall’s original, cranberry, lime and orange) and ciders (Happy Joe’s pear & apple). The non-alcoholic options include soft drinks and carbonated water. You can decide which drinks you wish to be selected to the package.

Für die genauen Öffnungszeiten KLICKEN SIE HIER.

Eine Flugtour mit dem SkyWheel kostet 13 € für Erwachsene und 9,50 € für Kinder.

Children under 3 years gets to the wheel for free.

Special prices:

Students & seniors € 11
Family ticket (2 adults & 2 children) € 40
Private cabin (max. 6 adults & 2 children) € 75
Group tickets (min. 15 persons) € 11/adult & € 8/child

Assistant gets in for free.

 

Get discount for example with HelsinkiCard and HSL ticket.

Das SkyWheel ist auch für ältere und körperbehinderte Gäste zugänglich. Wenden Sie sich an uns, falls Sie während Ihren Besuchs Unterstützung benötigen – wir sind Ihnen gern behilflich.

 

Falls Sie Ihr Ticket oder Ihnen Gutschein verlieren oder vergessen, sind wir leider nicht in der Lage, Ihnen kostenlos ein neues Ticket auszustellen, sondern Sie müssen eine neue Buchung tätigen und bezahlen. Eine Erstattung ist auch dann nicht möglich, falls Sie das verlorene Ticket zu einem späteren Zeitpunkt wiederfinden.

Die Tour mit dem SkyWheel dauert etwa 12 Minuten.

Die maximale Zahl der Fahrgäste in einer Kabine beträgt 6.

Nein, der Verzehr von mitgebrachten Speise und Getränken aller Art ist im SkyWheel oder auf der Einstiegsplattform untersagt.

Nein, das Mitführen von Hunden und anderen Tieren im SkyWheel ist nicht erlaubt.

In der VIP-Kabine können gleichzeitig bis zu 4 Gäste reisen.

Wenn Sie das komplette Veuve Clicquot Paket buchen, erhalten Sie eine Flasche VC Champagner sowie eine verlängerte Flugtour in der VIP-Kabine. Merkmale der VIP-Kabine: Glasfußboden, Ledersitze und Musik. Außerdem genießen Sie eine schnelle Abfertigung beim Zustieg, und Sie können die exklusive und elegante Champagnerbar benutzen, wo Ihre Gäste individuell betreut werden. Lesen Sie mehr.

 

Sollten Sie etwas bei uns auf dem Gelände verloren oder in einer der Gondeln zurueckgelassen haben, können Sie zuerst uns direkt kontaktieren, da wir alle Fundsachen hier in unserem Kartenverkauf fuer kurze Zeit aufbewahren. In späteren Fällen können Sie FUNDSACHEN HELSINKI kontaktieren und dort nachfragen. Kontaktinformation sind unten zu finden.  

 

FUNDSACHEN HELSINKI
Kundenservice

Tel. 0600-41006 innerhalb Finnlands
(1.98 euro/min+Inc)

0900 109 09 09 aus Schweden
(20 SEK/min+Inc)

+358 600 41006 aus anderen Ländern
(1.98 euro/min+Inc)

Öffnungszeiten:
Mo-Fr, 10-18
Sa, 10-14

Adresse:
Mäkelänkatu 56
00510, Helsinki

Fax: 0600 14108 (1.99 euro/fax)

Wir sind gern bereit, Ihre Fragen zu beantworten. Mailen Sie Ihre Frage an info@skywheel-helsinki.com